The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify client needs.
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Use appropriate interpersonal skills to accurately identify client needs. Completed |
Evidence:
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Employ mechanisms to ensure that all relevant client information is collected. Completed |
Evidence:
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Assess information for complexity, urgency, safety risks and eligibility for services. Completed |
Evidence:
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Clarify problems raised by the client and seek assistance from appropriate persons to identify how to best meet client needs. Completed |
Evidence:
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Observe protocols and limitations on sharing of information provided by client. Completed |
Evidence:
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Provide information and options.
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Provide information and options to self-represented litigant in a culturally appropriate and respectful manner. Completed |
Evidence:
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Apply a working knowledge of specific organisational policies and procedures to provide information and options. Completed |
Evidence:
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Identify and communicate limitations in addressing client needs to the client. Completed |
Evidence:
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Provide appropriate referrals according to organisational policy and procedures, including making necessary and appropriate arrangements according to client needs. Completed |
Evidence:
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Provide assistance.
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Provide assistance according to legislation, regulations and organisational policy and procedures. Completed |
Evidence:
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Provide assistance to access support services and alternative procedural options. Completed |
Evidence:
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Provide assistance to complete and comply with procedural requirements, including initiating matters, orders, lodging documents and appearing in court. Completed |
Evidence:
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Provide assistance to facilitate the case management of legal proceedings and the implementation of procedural modifications where required, within area of responsibility and with authority and limits imposed by government. Completed |
Evidence:
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Facilitate communication.
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Use appropriate interpersonal skills to facilitate communication between self-represented litigants and other parties. Completed |
Evidence:
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Use negotiation and conflict-resolution techniques to resolve difficult situations and make referrals according to organisational policy and procedures. Completed |
Evidence:
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